Privacy Policy

Welcome to Vedic Tech Innovation Private Limited (mysanatan.com). We respect your privacy and are committed to protecting the personal information of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Vedic Tech Innovation Private Limited (mysanatan.com)").

By using the Vedic Tech Innovation Private Limited (mysanatan.com), you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the App.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
• Email address
• Phone number
• Profile information
• Payment and transaction details (processed via secure third-party payment gateways)

1.2 Non-Personal Information

We may automatically collect certain non-personal information, such as:

• Device information (device type, operating system, unique device identifiers)
• App usage data and interaction logs
• IP address, approximate location, and time zone

1.3 Religious / Preference Information

To personalize your experience, we may collect information related to your puja preferences, selected services, and booking history.

2. How We Use Your Information

• Providing and managing puja services and bookings
• Processing payments and sending transaction confirmations
• Communicating with you about services, updates, and support
• Personalizing content and recommendations
• Improving app functionality and user experience
• Ensuring security, preventing fraud, and complying with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers (such as priests, temples, or logistics partners) to fulfill requested services
• With third-party payment processors for secure transactions
• With analytics and technology providers to improve our services
• When required by law, regulation, or legal process
• To protect the rights, safety, and property of Vedic Tech Innovation Private Limited (mysanatan.com), users, or others

4. Data Storage and Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your data may be stored on servers located in India or other jurisdictions, in accordance with applicable laws.

5. Cookies and Tracking Technologies

• Analyze usage patterns
• Maintain session information
• Improve app performance and reliability

You can control certain tracking features through your device or browser settings.

6. Your Rights and Choices

• Access the personal information we hold about you
• Request correction or updating of your information
• Request deletion of your personal data
• Withdraw consent for certain data processing activities

You can exercise these rights by contacting us using the details below.

7. Children’s Privacy

The Vedic Tech Innovation Private Limited (mysanatan.com) is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it promptly.

8. Third-Party Links and Services

The Vedic Tech Innovation Private Limited (mysanatan.com) may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App and/or on our website, and the updated policy will be effective as of the revised date.

10. Contact Us